Contact Us
LOG IN PROBLEMS : If you are experiencing problems with your login please send an email to infoWA@u-1-r.co.uk with your personal details so we can identify your application and reset your details for you
If you have any other enquires about your application or need to get in touch with Under One Roof (U1R), please email your enquiry to infowa@u-1-r.co.uk.
Under One Roof allocate properties on behalf of a number of partner landlords. The contact details for the partner landlords we currently work with are :
Torus
Website: www.torus.co.uk
Contact number: 0800 678 1894
Email address: info@torus.co.uk
Your Housing Group
Website: www.yourhousinggroup.co.uk
Contact number: 0345 345 0270
Email address: adminregion2@yourhousinggroup.co.uk
Muir
Website: www.muir.org.uk
Contact number: 0300 123 1222
Email address: info@muir.co.uk
Weaver Vale Housing Trust
Website: www.wvht.co.uk
Contact number: 0300 303 9848
Email address: enquiries@wvht.co.uk
Warrington Housing
Website: www.wha.org.uk
Contact number: 01925 246810
Email address: admin@wha.org.uk
Sanctuary
Contact number: 0800 131 3348
Email address: contactus@sanctuary-housing.co.uk
Sage Housing
Website: www.sagehomes.co.uk
Contact number: 020 8168 0500
Email address: (contact us page on website)
Plus Dane
Website: www.plusdane.co.uk
Contact number: 0800 169 2988
Email address: customer@plusdane.co.uk
Onward Housing
Website: www.onward.co.uk
Contact number: 0300 555 0600
Email address: customerservices@onward.co.uk
One Vision
Website: www.ovh.org.uk
Contact number: 0300 365 1111
Email address: enquiries@ovh.org.uk
Halton Housing
Website: www.haltonhousing.co.uk
Contact number: 0303 333 0101
Email address: (contact us page on website)
Clarion
Website: www.myclarionhousing.co.uk
Contact number: 0300 500 8000
Email address: customerservices@myclaironhousing.com
Under one roof
Website: www.u-1-r.co.uk
Contact number: 01744 636363
Email address: infowa@u-1-r.co.uk
Homelessness & Housing Advice Service details:
If you require homelessness support or advice, you can access the service in the following ways:
- Completing an online self-referral within the Council website
- Emailing housingadvice@warrington.gov.uk
Please note the timescale for your referral to be responded to is within 5 working days.
If you are homeless or rough sleeping with nowhere to stay tonight for emergency assistance please contact, Contact Warrington, they will make a referral to Homelessness & Housing Advice. This referral will be treated as urgent and responded to, the same day (during normal working hours).
The customer service team can be contacted on 01925 443322, Monday to Friday 8:30am to 5pm. The Council’s out of hours service is available 5pm to 8:30am Monday to Friday, all day Saturday, Sunday and Bank Holidays is for emergency calls only. The out of hours number is 01925 444400.